❓ Frequently Asked Questions

Everything you need to know about PDF Toolkit's PDF solutions

Can't find what you're looking for? Contact our support team and we'll get back to you within 2-3 business days.

πŸš€ Getting Started

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What makes PDF Toolkit different from other PDF services?
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PDF Toolkit stands apart through its combination of power and simplicity:

  • 100% Free: No subscriptions, no hidden fees, no premium tiers
  • Zero File Storage: Your files are processed and deleted immediately
  • Enterprise-Grade Tech: Uses Ghostscript for industry-standard compression
  • Batch Processing: Compress up to 2 PDFs simultaneously
  • Real-Time Progress: Track compression jobs with live updates
  • Privacy-First: No data retention, GDPR compliant

We combine professional-grade capabilities with an intuitive interface accessible to everyone.

πŸ“±
What PDF tools are available?
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PDF Toolkit offers 11 professional tools:

Essential Tools:

  • Merge PDF: Combine multiple PDFs with drag-and-drop reordering
  • Compress PDF: Reduce file size with adjustable compression levels
  • Split PDF: Extract specific pages or split into individual files
  • Rotate PDF: Rotate pages by 90Β° increments
  • Extract Text: Pull text content from PDFs
  • Encrypt PDF: Password-protect documents
  • Decrypt PDF: Remove password protection

Conversion Tools:

  • JPG β†’ PDF: Convert images to PDF
  • Word β†’ PDF: Convert DOCX documents
  • PowerPoint β†’ PDF: Convert presentations
  • Excel β†’ PDF: Convert spreadsheets
  • HTML β†’ PDF: Convert web pages
πŸ‘€
What are the benefits of creating a free account?
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While all features work without registration, account holders get:

  • Persistent Profile: Your name, email, and phone saved across sessions
  • Notification Control: Opt in/out of email notifications
  • Password Management: Secure password change option
  • Provider Login: Sign in with Google or GitHub
  • Contact Convenience: Email auto-fills on contact form

Registration is free and takes less than a minuteβ€”no credit card required.

⚑ PDF Compression

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What compression levels are available and how do they differ?
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Choose the right balance of quality and file size:

Maximum Compression (High):

  • Best for: Large files, email attachments, web sharing
  • Smallest output size with visible quality reduction

Balanced Compression (Medium - Default):

  • Best for: General use and most documents
  • Good balance of quality and file size

Best Quality (Low):

  • Best for: Print-ready documents, presentations
  • Minimal compression, maximum quality retained
πŸ—œοΈ
Can I compress multiple PDFs at once?
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Yes, batch compression is available:

  • Upload up to 2 PDF files simultaneously
  • Select the same compression level for all files
  • Track progress for each file individually
  • Download all results as a single ZIP archive

Best practices:

  • Each file respects the 200MB upload limit
  • Process similar document types together
  • For large batches, split into groups of 2
πŸ“ˆ
How much can I compress my PDFs?
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Compression results depend on your PDF content:

Image-Heavy PDFs (scans, brochures):

  • High compression: 50-75% reduction
  • Scanned documents compress extremely well

Mixed Content PDFs (text + images):

  • High compression: 40-60% reduction
  • Text remains vector quality, images get optimized

Text-Only PDFs:

  • 10-25% reduction typically
  • Text already compresses efficiently in PDFs

Already compressed PDFs:

  • 0-10% additional reduction
  • Consider removing unused pages instead

πŸ”„ Document Conversions

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How does HTML to PDF conversion work?
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Convert HTML files to professional PDFs:

  • Preserves CSS styling and layout
  • Handles embedded images appropriately
  • Maximum HTML file size: 50MB

Technical details:

  • Uses WeasyPrint (pure Python) as primary engine
  • Fallback to pdfkit with wkhtmltopdf if needed
  • Complex JavaScript may not render
πŸ–ΌοΈ
How do I convert JPG images to PDF?
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Convert images to PDF with full control:

Options:

  • Combine all images into single multi-page PDF
  • Or get separate PDFs per image (ZIP download)

Features:

  • Upload multiple images at once
  • Images are combined in upload order
  • Maximum 40MB total for all images
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How accurate is Word to PDF conversion?
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Our conversion preserves most formatting:

What converts perfectly:

  • Text formatting (bold, italic, underline)
  • Headings and paragraph structure
  • Standard tables and lists
  • Hyperlinks and bookmarks
  • Embedded images

What may vary:

  • Complex multi-column layouts
  • Advanced font embedding
  • Custom shapes and WordArt

πŸ”’ Security & Protection

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How does PDF password protection work?
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Secure your PDFs with password encryption:

  • 128-bit AES encryption (industry standard)
  • Works with all modern PDF readers
  • Password required to open the document

Password tips:

  • Use 8+ characters with mixed case, numbers, and symbols
  • Never share passwords through the same channel as the PDF
  • Use different passwords for different documents
πŸ›‘οΈ
How does PDF Toolkit keep my documents secure?
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Security is built into every aspect of our service:

  • Files processed in ephemeral server memory
  • No persistent storage of user files
  • Automatic deletion immediately after processing
  • Secure temporary file handling with UUID naming
  • HTTPS encryption for all data in transit
  • We never view, share, or retain your documents

See our Privacy Policy for full details.

πŸ“Š Processing & Progress

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How does compression progress tracking work?
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Our progress system keeps you informed:

  • Live percentage indicator during processing
  • Current operation status message
  • For batch jobs: shows current file number and name
  • Updates every 500ms for responsive feedback

Processing stages:

  1. File validation and analysis
  2. PDF structure analysis
  3. Compression processing
  4. Finalization and cleanup
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Can I cancel a running compression job?
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Yes, you can cancel any running job:

How to cancel:

  • Click the "Cancel" button in the progress modal
  • Close the browser tab
  • Navigate away from the page

What happens when cancelled:

  • Processing stops immediately
  • All temporary files are cleaned up
  • No partial files left on server
  • Job cannot be resumedβ€”start a new one if needed
⏱️
How long does PDF processing take?
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Processing times vary by file size and complexity:

Typical times:

  • Small PDFs (< 5MB): 5-15 seconds
  • Medium PDFs (5-50MB): 15-60 seconds
  • Large PDFs (50-100MB): 1-3 minutes
  • Very Large PDFs (100-200MB): 3-5 minutes

Factors that affect speed:

  • Number of images in the PDF
  • Compression level selected
  • Server load at the time
  • Your network connection speed

πŸͺ Cookie & Data Preferences

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What cookies does PDF Toolkit use?
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We use cookies responsibly and transparently:

Necessary Cookies (Required):

  • Session management (keeps you logged in)
  • CSRF protection (security)
  • Cookie consent preferences
  • Cannot be disabled (required for site function)

Functional Cookies (Optional):

  • Remember your preferences
  • Personalize your experience

Analytics Cookies (Optional):

  • Help us understand site usage
  • Never track personal information or files

Marketing Cookies (Optional):

  • Relevant advertisement display
  • Marketing campaign effectiveness measurement
βš™οΈ
How do I customize my cookie preferences?
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You have full control over cookies:

First visit:

  • A consent banner appears at the bottom
  • Choose "Accept All", "Reject All", or "Customize"
  • Your choice is saved for future visits

To change later:

  1. Click "Cookie Preferences" in the footer
  2. Toggle each category on/off
  3. Click "Save Preferences"

βš™οΈ Technical Specifications

πŸ’Ύ
What are the file size and quantity limits?
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PDF Toolkit supports professional workloads:

Single File Limits:

  • Upload: 200 MB per file
  • Compression: 50 MB per file
  • HTML conversion: 50 MB
  • Image conversion: 40 MB total

Batch Processing:

  • Files per batch: Up to 2 files
  • Concurrent jobs: 1 active per user

Page limits:

  • No explicit limit (governed by file size)
  • Very long documents may timeout
πŸ”§
What PDF versions are supported?
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Full compatibility with modern PDF standards:

Input Support:

  • PDF 1.0 through PDF 2.0
  • Password-protected PDFs (128-bit & 256-bit)
  • Linearized PDFs

Output:

  • PDF 1.4 (default)
  • Works with all major PDF readers
πŸ“ž
How do I report a bug or issue?
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We take bug reports seriously:

Contact us:

Include for fastest resolution:

  • Detailed steps to reproduce the issue
  • Browser name and version
  • File type, size, and page count
  • Exact error message displayed
  • Screenshots if applicable

Response time: 2-3 business days.

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Which browsers and devices are supported?
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Universal compatibility:

Browsers (latest versions):

  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge
  • Opera

Operating Systems:

  • Desktop: Windows 10+, macOS, Linux
  • Mobile: iOS, Android

Requirements:

  • Modern browser with JavaScript enabled
  • Stable internet connection
  • Cookies enabled

Still have questions? Send us a message and we'll respond within 2-3 business days.